Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use, anddisclosure of Your information when You use the Service and tells You about Your privacyrights and how the law protects You. We use Your Personal data to provide and improve theService. By using the Service, You agree to the collection and use of information inaccordance with this Privacy Policy.Interpretation and DefinitionsInterpretationThe words of which the initial letter is capitalized have meanings defined under the followingconditions. The following definitions shall have the same meaning regardless of whetherthey appear in singular or in plural.DefinitionsYou means the individual accessing or using the Service, or the company, or other legalentity on behalf of which such individual is accessing or using the Service, as applicable.Under GDPR (General Data Protection Regulation), You can be referred to as the DataSubject or as the User as you are the individual using the Service.Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refersto No.25/55, Thayar Sahib Street, Anna Salai Chennai, Tamil Nadu 600002.For the purpose of the GDPR, the Company is the Data Controller.Application means the software program provided by the Company downloaded by You onany electronic device, named OpmaintAffiliate means an entity that controls, is controlled by or is under common control with aparty, where “control” means ownership of 50% or more of the shares, equity interest orother securities entitled to vote for election of directors or other managing authority.Account means a unique account created for You to access our Service or parts of ourService.Website refers to Opmaint, accessible from https://www.opmaint.comService refers to the Application or the Website or both.Country refers to: Tamil Nadu, IndiaService Provider means any natural or legal person who processes the data on behalf ofthe Company. It refers to third-party companies or individuals employed by the Company tofacilitate the Service, to provide the Service on behalf of the Company, to perform servicesrelated to the Service or to assist the Company in analyzing how the Service is used. For thepurpose of the GDPR, Service Providers are considered Data Processors.Third-party Social Media Service refers to any website or any social network websitethrough which a User can log in or create an account to use the Service.Personal Data is any information that relates to an identified or identifiable individual.For the purposes for GDPR, Personal Data means any information relating to You such as aname, an identification number, location data, online identifier or to one or more factorsspecific to the physical, physiological, genetic, mental, economic, cultural or social identity.For the purposes of the CCPA, Personal Data means any information that identifies, relatesto, describes or is capable of being associated with, or could reasonably be linked, directly orindirectly, with You.Cookies are small files that are placed on Your computer, mobile device or any other deviceby a website, containing the details of Your browsing history on that website among its manyuses.Device means any device that can access the Service such as a computer, a cellphone or adigital tablet.Usage Data refers to data collected automatically, either generated by the use of the Serviceor from the Service infrastructure itself (for example, the duration of a page visit).Additional DefinitionsData Controller, for the purposes of the GDPR (General Data Protection Regulation), refersto the Company as the legal person which alone or jointly with others determines thepurposes and means of the processing of Personal Data.Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, inparticular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop andimplement a mechanism for allowing internet users to control the tracking of their onlineactivities across websites.Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to theCompany as the legal entity that collects Consumers’ personal information and determinesthe purposes and means of the processing of Consumers’ personal information, or on behalfof which such information is collected and that alone, or jointly with others, determines thepurposes and means of the processing of consumers’ personal information, that doesbusiness in the State of California.Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a naturalperson who is a California resident. A resident, as defined in the law, includes (1) everyindividual who is in the USA for other than a temporary or transitory purpose, and (2) everyindividual who is domiciled in the USA who is outside the USA for a temporary or transitorypurpose.Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting,releasing, disclosing, disseminating, making available, transferring, or otherwisecommunicating orally, in writing, or by electronic or other means, a Consumer’s Personalinformation to another business or a third party for monetary or other valuable consideration.Collecting and Using Your Personal DataTypes of Data CollectedPersonal DataWhile using Our Service, We may ask You to provide Us with certain personally identifiableinformation that can be used to contact or identify You. Personally identifiable informationmay include, but is not limited to:● Email address● First name and last name● Phone number● Address, State, Province, ZIP/Postal code, City● Bank account information in order to pay for products and/or services within theServiceUsage DataWhen You pay for a product and/or a service via bank transfer, We may ask You to provideinformation to facilitate this transaction and to verify Your identity. Such information mayinclude, without limitation:● Date of birth● Passport or National ID card● Bank card statement● Other information linking You to an addressUsage DataUsage Data is collected automatically when using the Service. Usage Data may includeinformation such as Your Device’s Internet Protocol address (e.g. IP address), browser type,browser version, the pages of our Service that You visit, the time and date of Your visit, thetime spent on those pages, unique device identifiers and other diagnostic data. When Youaccess the Service by or through a mobile device, We may collect certain informationautomatically, including, but not limited to, the type of mobile device You use, Your mobiledevice unique ID, the IP address of Your mobile device, Your mobile operating system, thetype of mobile Internet browser You use, unique device identifiers and other diagnostic data.We may also collect information that Your browser sends whenever You visit our Service orwhen You access the Service by or through a mobile device. Information Collected whileUsing the Application While using Our Application, in order to provide features of OurApplication, We may collect, with your prior permission:● Information regarding your location● Pictures and other information from your Device’s camera and photo libraryWe use this information to provide features of Our Service, to improve and customize OurService. The information may be uploaded to the Company’s servers and/or a ServiceProvider’s server or it be simply stored on Your device. You can enable or disable access tothis information at any time, through Your Device settings. You can also enable or disablelocation services when You use Our Service at any time, through Your Devicesettings.Tracking Technologies and CookiesWe use Cookies and similar tracking technologies to track the activity on Our Service andstore certain information. Tracking technologies used are beacons, tags, and scripts tocollect and track information and to improve and analyze Our Service. You can instruct Yourbrowser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You donot accept Cookies, You may not be able to use some parts of our Service. Cookies can be“Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer ormobile device when You go offline, while Session Cookies are deleted as soon as You closeyour web browser.We use both session and persistent Cookies for the purposes set out below:Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through theWebsite and to enable You to use some of its features. They help to authenticate users andprevent fraudulent use of user accounts. Without these Cookies, the services that You haveasked for cannot be provided, and We only use these Cookies to provide You with thoseservices.Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use theWebsite, such as remembering your login details or language preference. The purpose ofthese Cookies is to provide You with a more personal experience and to avoid You having tore-enter your preferences every time You use the Website.Tracking and Performance CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies are used to track information about traffic to the Website and howusers use the Website. The information gathered via these Cookies may directly or indirectlyidentify you as an individual visitor. This is because the information collected is typicallylinked to a pseudonymous identifier associated with the device you use to access theWebsite. We may also use these Cookies to test new advertisements, pages, features ornew functionality of the Website to see how our users react to them.more information about the cookies we use and your choices regarding cookies, please visitour Cookies Policy.Use of Your Personal DataThe Company may use Personal Data for the following purposes:● To provide and maintain our Service, including to monitor the usage of our Service.● To manage Your Account: to manage Your registration as a user of the Service. ThePersonal Data You provide can give You access to different functionalities of theService that are available to You as a registered user.● For the performance of a contract: the development, compliance and undertaking ofthe purchase contract for the products, items or services You have purchased or ofany other contract with Us through the Service.● To contact You: To contact You by email, telephone calls, SMS, or other equivalentforms of electronic communication, such as a mobile application’s push notificationsregarding updates or informative communications related to the functionalities,products or contracted services, including the security updates, when necessary orreasonable for their implementation.● To provide You with news, special offers and general information about other goods,services and events which we offer that are similar to those that you have alreadypurchased or enquired about unless You have opted not to receive such information.● To manage Your requests: To attend and manage Your requests to Us.We may share your personal information in the following situations:● With Service Providers: We may share Your personal information with ServiceProviders to monitor and analyze the use of our Service, to show advertisements toYou to help support and maintain Our Service, to contact You, to advertise on thirdparty websites to You after You visited our Service or for payment processing.● For Business transfers: We may share or transfer Your personal information inconnection with, or during negotiations of, any merger, sale of Company assets,financing, or acquisition of all or a portion of our business to another company.● With Affiliates: We may share Your information with Our affiliates, in which case wewill require those affiliates to honor this Privacy Policy. Affiliates include Our parentcompany and any other subsidiaries, joint venture partners or other companies thatWe control or that are under common control with Us.● With Business partners: We may share Your information with Our business partnersto offer You certain products, services or promotions.● With other users: when You share personal information or otherwise interact in thepublic areas with other users, such information may be viewed by all users and maybe publicly distributed outside. If You interact with other users or register through aThird-Party Social Media Service, Your contacts on the Third-Party Social MediaService may see Your name, profile, pictures and description of Your activity.Similarly, other users will be able to view descriptions of Your activity, communicatewith You and view Your profile.Retention of Your Personal DataThe Company will retain Your Personal Data only for as long as is necessary for thepurposes set out in this Privacy Policy. We will retain and use Your Personal Data to theextent necessary to comply with our legal obligations (for example, if we are required toretain your data to comply with applicable laws), resolve disputes, and enforce our legalagreements and policies. The Company will also retain Usage Data for internal analysispurposes. Usage Data is generally retained for a shorter period of time, except when thisdata is used to strengthen the security or to improve the functionality of Our Service, or Weare legally obligated to retain this data for longer time periods.Transfer of Your Personal DataYour information, including Personal Data, is processed at the Company’s operating officesand in any other places where the parties involved in the processing are located. It meansthat this information may be transferred to — and maintained on — computers locatedoutside of Your state, province, country or other governmental jurisdiction where the dataprotection laws may differ than those from Your jurisdiction. Your consent to this PrivacyPolicy followed by Your submission of such information represents Your agreement to thattransfer.The Company will take all steps reasonably necessary to ensure that Your data is treatedsecurely and in accordance with this Privacy Policy and no transfer of Your Personal Datawill take place to an organization or a country unless there are adequate controls in placeincluding the security of Your data and other personal information.Disclosure of Your Personal DataBusiness TransactionsIf the Company is involved in a merger, acquisition or asset sale, Your Personal Data may betransferred. We will provide notice before Your Personal Data is transferred and becomessubject to a different Privacy Policy.Law enforcementUnder certain circumstances, the Company may be required to disclose Your Personal Dataif required to do so by law or in response to valid requests by public authorities (e.g. a courtor a government agency).Other legal requirementsThe Company may disclose Your Personal Data in the good faith belief that such action isnecessary to:● Comply with a legal obligation● Protect and defend the rights or property of the Company● Prevent or investigate possible wrongdoing in connection with the Service● Protect the personal safety of Users of the Service or the public● Protect against legal liabilitySecurity of Your Personal DataThe security of Your Personal Data is important to Us, but remember that no method oftransmission over the Internet, or method of electronic storage is 100% secure. While Westrive to use commercially acceptable means to protect Your Personal Data, We cannotguarantee its absolute security.Detailed Information on the Processing of Your Personal Data Service Providers haveaccess to Your Personal Data only to perform their tasks on Our behalf and are obligated notto disclose or use it for any other purpose.AnalyticsWe may use third-party Service providers to monitor and analyze the use of our Service.● Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reportswebsite traffic. Google uses the data collected to track and monitor the use of ourService. This data is shared with other Google services. Google may use thecollected data to contextualise and personalise the ads of its own advertisingnetwork.For more information on the privacy practices of Google, please visit the GooglePrivacy & Terms web page: Google Privacy Policy● FirebaseFirebase is an analytics service provided by Google Inc. You may opt-out of certainFirebase features through your mobile device settings, such as your deviceadvertising settings or by following the instructions provided by Google in theirPrivacy Policy: Google Privacy Policy.We also encourage you to review Google’s policy for safeguarding your data:Safeguarding your data. For more information on what type of information Firebasecollects, please visit the Google Privacy & Terms web page: Google Privacy Policy.● Email MarketingWe may use Your Personal Data to contact You with newsletters, marketing orpromotional materials and other information that may be of interest to You. You mayopt-out of receiving any, or all, of these communications from Us by following theunsubscribe link or instructions provided in any email We send or by contacting Us.We may use Email Marketing Service Providers to manage and send emails to You.Behavioral RemarketingThe Company uses remarketing services to advertise on third-party websites to Youafter You visited our Service. We and Our third-party vendors use cookies to inform,optimize and serve ads based on Your past visits to our Service.● Google Ads (AdWords)Google Ads (AdWords) remarketing service is provided by Google Inc. You canopt-out of Google Analytics for Display Advertising and customize the Google DisplayNetwork ads by visiting the Google Ads Settings page: My Ad Center. Google alsorecommends installing the Google Analytics Opt-out Browser Add-on for your webbrowser. Google Analytics Opt-out Browser Add-on provides visitors with the ability toprevent their data from being collected and used by Google Analytics. For moreinformation on the privacy practices of Google, please visit the Google Privacy &Terms web page: Google Privacy Policy.● TwitterTwitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’sinterest-based ads by following their instructions: personalized ads. You can learnmore about the privacy practices and policies of Twitter by visiting their Privacy Policypage: Twitter Privacy Policy.● Facebook RemarketingFacebook remarketing service is provided by Facebook Inc. You can learn moreabout interest-based advertising from Facebook by visiting this page: Audience adtargeting. To opt-out from Facebook’s interest-based ads, follow these instructionsfrom Facebook: Your ad preferences. Facebook adheres to the Self-RegulatoryPrinciples for Online Behavioral Advertising established by the Digital AdvertisingAlliance. You can also opt-out from Facebook and other participating companiesthrough the Digital Advertising Alliance in the USA Web Choices Browser Check, theDigital Advertising Alliance of Canada in Canada What is Interest-Based Advertising?or the European Interactive Digital Advertising Alliance in Europe Your OnlineChoices, or opt-out using your mobile device settings. For more information on theprivacy practices of Facebook, please visit Facebook’s Data Policy: Meta PrivacyPolicy.● PaymentsWe may provide paid products and/or services within the Service. In that case, wemay use third-party services for payment processing (e.g. payment processors). Wewill not store or collect Your payment card details. That information is provideddirectly to Our third-party payment processors whose use of Your personalinformation is governed by their Privacy Policy. These payment processors adhere tothe standards set by PCI-DSS as managed by the PCI Security Standards Council,which is a joint effort of brands like Visa, Mastercard, American Express andDiscover. PCI-DSS requirements help ensure the secure handling of paymentinformation.● StripeTheir Privacy Policy can be viewed at Stripe Privacy Policy. When You use OurService to pay a product and/or service via bank transfer, We may ask You to provideinformation to facilitate this transaction and to verify Your identity.○ GDPR PrivacyLegal Basis for Processing Personal Data under GDPR:○ We may process Personal Data under the following conditions○ Performance of a contract: Provision of Personal Data is necessary for theperformance of an agreement with You and/or for any pre-contractualobligations thereof.○ Legal obligations: Processing Personal Data is necessary for compliance witha legal obligation to which the Company is subject.○ Vital interests: Processing Personal Data is necessary in order to protect Yourvital interests or of another natural person.○ Public interests: Processing Personal Data is related to a task that is carriedout in the public interest or in the exercise of official authority vested in theCompany.○ Legitimate interests: Processing Personal Data is necessary for the purposesof the legitimate interests pursued by the Company.In any case, the Company will gladly help to clarify the specific legal basisthat applies to the processing, and in particular whether the provision ofPersonal Data is a statutory or contractual requirement, or a requirementnecessary to enter into a contract.Your Rights under the GDPRThe Company undertakes to respect the confidentiality of Your Personal Dataand to guarantee You can exercise Your rights.You have the right under this Privacy Policy, and by law if You are within theEU, to:○ Request access to Your Personal Data. The right to access, update or deletethe information We have on You. Whenever made possible, you can access,update or request deletion of Your Personal Data directly within Your accountsettings section. If you are unable to perform these actions yourself, pleasecontact Us to assist You. This also enables You to receive a copy of thePersonal Data We hold about You.○ Request correction of the Personal Data that We hold about You. You havethe right to to have any incomplete or inaccurate information We hold aboutYou corrected.○ Object to processing of Your Personal Data. This right exists where We arerelying on a legitimate interest as the legal basis for Our processing and thereis something about Your particular situation, which makes You want to objectto our processing of Your Personal Data on this ground. You also have theright to object where We are processing Your Personal Data for directmarketing purposes.○ Request erasure of Your Personal Data. You have the right to ask Us todelete or remove Personal Data when there is no good reason for Us tocontinue processing it.○ Request the transfer of Your Personal Data. We will provide to You, or to athird-party You have chosen, Your Personal Data in a structured, commonlyused, machine-readable format. Please note that this right only applies toautomated information which You initially provided consent for Us to use orwhere We used the information to perform a contract with You.○ Withdraw Your consent. You have the right to withdraw Your consent on usingyour Personal Data. If You withdraw Your consent, We may not be able toprovide You with access to certain specific functionalities of the Service.Exercising of Your GDPR Data Protection RightsYou may exercise Your rights of access, rectification, cancellation and opposition bycontacting Us. Please note that we may ask You to verify Your identity before responding tosuch requests. If You make a request, We will try our best to respond to You as soon aspossible.You have the right to complain to a Data Protection Authority about Our collection and use ofYour Personal Data. For more information, if You are in the European Economic Area (EEA),please contact Your local data protection authority in the EEA.CCPA PrivacyYour Rights under the CCPAUnder this Privacy Policy, and by law if You are a resident of California, You have thefollowing rights:The right to notice. You must be properly notified which categories of Personal Data arebeing collected and the purposes for which the Personal Data is being used.The right to access / the right to request. The CCPA permits You to request and obtain fromthe Company information regarding the disclosure of Your Personal Data that has beencollected in the past 12 months by the Company or its subsidiaries to a third-party for thethird party’s direct marketing purposes.The right to say no to the sale of Personal Data. You also have the right to ask the Companynot to sell Your Personal Data to third parties. You can submit such a request by visiting our“Do Not Sell My Personal Information” section or web page.The right to know about Your Personal Data. You have the right to request and obtain fromthe Company information regarding the disclosure of the following:1. The categories of Personal Data collected2. The sources from which the Personal Data was collected3. The business or commercial purpose for collecting or selling the Personal Data4. Categories of third parties with whom We share Personal Data5. The specific pieces of Personal Data we collected about YouThe right to delete Personal Data. You also have the right to request the deletion of YourPersonal Data that have been collected in the past 12 months.The right not to be discriminated against. You have the right not to be discriminated againstfor exercising any of Your Consumer’s rights, including by:1. Denying goods or services to You 2. Charging different prices or rates for goods orservices, including the use of discounts or other benefits or imposing penalties3. Providing a different level or quality of goods or services to You4. Suggesting that You will receive a different price or rate for goods or services or a differentlevel or quality of goods or services.Exercising Your CCPA Data Protection Rights In order to exercise any of Your rights underthe CCPA, and if you are a California resident, You can email or call us or visit our “Do NotSell My Personal Information” section or web page.The Company will disclose and deliver the required information free of charge within 45 daysof receiving Your verifiable request. The time period to provide the required information maybe extended once by an additional 45 days when reasonable necessary and with priornotice.Do Not Sell My Personal Information We do not sell personal information. However, theService Providers we partner with (for example, our advertising partners) may usetechnology on the Service that “sells” personal information as defined by the CCPA law.If you wish to opt out of the use of your personal information for interest-based advertisingpurposes and these potential sales as defined under CCPA law, you may do so by followingthe instructions below.Please note that any opt out is specific to the browser You use. You may need to opt out onevery browser that you use. Website You can opt out of receiving ads that are personalizedas served by our Service Providers by following our instructions presented on the Service:From Our “Cookie Consent” notice bannerOr from Our “CCPA Opt-out” notice bannerOr from Our “Do Not Sell My Personal Information” notice bannerOr from Our “Do Not Sell My Personal Information” linkThe opt out will place a cookie on Your computer that is unique to the browser You use to optout. If you change browsers or delete the cookies saved by your browser, you will need toopt out again.Mobile DevicesYour mobile device may give you the ability to opt out of the use of information about theapps you use in order to serve you ads that are targeted to your interests:“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices“Limit Ad Tracking” on iOS devicesYou can also stop the collection of location information from Your mobile device by changingthe preferences on your mobile device.“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)Our Service does not respond to Do Not Track signals.However, some third party websites do keep track of Your browsing activities. If You arevisiting such websites, You can set Your preferences in Your web browser to inform websitesthat You do not want to be tracked. You can enable or disable DNT by visiting thepreferences or settings page of Your web browser.Children’s PrivacyOur Service does not address anyone under the age of 13. We do not knowingly collectpersonally identifiable information from anyone under the age of 13. If You are a parent orguardian and You are aware that Your child has provided Us with Personal Data, pleasecontact Us. If We become aware that We have collected Personal Data from anyone underthe age of 13 without verification of parental consent, We take steps to remove thatinformation from Our servers.We also may limit how We collect, use, and store some of the information of Users between13 and 18 years old. In some cases, this means We will be unable to provide certainfunctionality of the Service to these users.If We need to rely on consent as a legal basis for processing Your information and Yourcountry requires consent from a parent, We may require Your parent’s consent before Wecollect and use that information.Links to Other WebsitesOur Service may contain links to other websites that are not operated by Us. If You click on athird party link, You will be directed to that third party’s site. We strongly advise You to reviewthe Privacy Policy of every site You visit.We have no control over and assume no responsibility for the content, privacy policies orpractices of any third party sites or services.Changes to this Privacy PolicyWe may update our Privacy Policy from time to time. We will notify You of any changes byposting the new Privacy Policy on this page.We will let You know via email and/or a prominent notice on Our Service, prior to the changebecoming effective and update the “Last updated” date at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to thisPrivacy Policy are effective when they are posted on this page.Contact UsIf you have any questions about this Privacy Policy, You can contact us:● By email: tech@opmaint.com● By visiting this page on our website: https://opmaint.com● By phone number: +91 8939362629